1. Home
  2. Privacy Policy
Official Tealive88 Documents

Tealive88 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Tealive88 takes its responsibility to protect the personal information of every member in Malaysia seriously. This page clearly explains how we collect, use, store, and safeguard your data as a tealive88 platform user.

Last Updated: 1 January 2026
256-bit SSL Encryption
Tealive88's Privacy Commitment
Your data is encrypted with 256-bit SSL
No sale of data to third parties
Sensitive financial information is not stored directly
Compliance with Malaysian data protection provisions
Right to data deletion upon member request
256
SSL Encryption Bits
24/7
Security Monitoring
0
Data Breach Incidents
0
Member Data Protected

The Six Privacy Principles of tealive88

Tealive88's privacy policy is built on six core principles that ensure your data remains secure and is used responsibly at all times.

Transparency in Data Collection

Tealive88 only collects data that is strictly necessary for the operation of the platform. We are transparent with you about what data is collected, why it is collected, and how long it will be retained — no hidden or undisclosed data collection of any kind.

Best-in-Class Technical Security

All Tealive88 member data is protected with 256-bit SSL encryption — the same standard used by major Malaysian banks such as Maybank and CIMB. Our servers are secured by multi-layered firewalls and an intrusion detection system that operates around the clock.

No Sale of Personal Data

Tealive88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is not a commodity to us — it is a trust we take seriously.

Member Data Control

You have the full right to access, correct, download, or request the deletion of your personal data held by tealive88. Such requests can be submitted to our support team via email at any time.

Data Processing in Malaysia

Tealive88 members' personal data is stored and processed in a secure server environment with access restricted to authorised personnel only. We do not transfer your data overseas without equivalent protections in place.

Updated as Required

Tealive88's privacy policy is reviewed and updated on a regular basis to ensure it reflects current practices and remains compliant with any amendments to data protection laws in force in Malaysia.

1. Introduction

Welcome to the Tealive88 Privacy Policy page. This document transparently explains how Tealive88, operating through the website tealive88.best, collect, process, store, and protect your personal data as a member of our platform in Malaysia.

At Tealive88, we believe privacy is more than a legal obligation — it is a fundamental right. We do not treat your personal data as a business asset. Instead, we regard it as a trust you place in us when you choose to register and play at Tealive88, and we honour that trust with the utmost responsibility.

By registering for or using any tealive88 service — whether that is Malaysia Super League football betting, BWF badminton, esports, cricket, virtual sports, slots, or Live Casino — you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

Important Note: This Privacy Policy applies solely to the Tealive88 platform. It does not cover third-party websites, applications, or services that may be linked to our platform. We encourage you to read the privacy policy of any third-party service you use.

2. Personal Data Collected by Tealive88

Tealive88 collects personal data from you in several different contexts. Below are the categories of data we collect and the purposes for which they are collected:

Account Registration Data:

  • Full name as shown on your Malaysian identity document (MyKad or passport).
  • Date of birth – for age verification (18 and above).
  • An active Malaysian mobile phone number.
  • A valid and active email address.
  • The username and password you choose (passwords are stored in encrypted form).

Identity Verification Data (KYC):

  • Malaysian Identity Card number (MyKad) or passport number.
  • A copy of a valid identification document when required for account verification or withdrawal requests that exceed a specified limit.

Financial & Payment Data:

  • Records of deposit and withdrawal transactions, including amounts, dates, times, and the payment methods used (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX).
  • Tealive88 does not store your full bank account number, credit/debit card number, or eWallet password. All transactions are processed through secure, third-party payment gateways.

Platform Activity Data:

  • Your betting history, wins, and losses within your tealive88 account.
  • Claimed bonuses and rollover status.
  • Records of communications with the tealive88 customer support team.

Technical Data:

  • The IP address of the device used to access tealive88.
  • Device type, operating system, and web browser.
  • Cookie and login session data.
  • General geographic location based on IP address (not precise GPS location).

tealive88 will never ask for your bank account password, eWallet PIN, or OTP code through any communication channel. If you receive such a request claiming to be from tealive88, please disregard it and report it to our support team immediately.

3. How tealive88 Uses Your Data

Tealive88 uses the personal data we collect solely for legitimate purposes directly related to the operation of the platform. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your Tealive88 account, including processing logins, conducting security checks, and handling password recovery.
  • Transaction Processing: Processing your deposits and withdrawals via your chosen Malaysian payment method, ensuring every financial transaction runs smoothly and accurately.
  • Legal Compliance: To fulfil KYC (Know Your Customer) and anti-money laundering (AML) obligations as required by the relevant authorities.
  • Platform Security: Detecting, investigating, and preventing fraud, account abuse, or any activity that violates tealive88's terms & conditions.
  • Customer Support: Providing responsive technical support and customer service in Bahasa Melayu to Tealive88 members.
  • Service Communications: Sending important account-related notices, updates to our terms, bonus offers you are eligible for, and relevant technical information.
  • Platform Enhancements: Analysing usage patterns on an aggregate (not individual) basis to improve the user experience, introduce new features, and optimise the performance of the Tealive88 platform.
  • Responsible Gaming: Monitoring betting activity to identify patterns that may indicate problem gambling, and reaching out to members who may need support.

Tealive88 does not use your data to: sell or transfer to third-party advertisers, build psychological profiles for manipulation purposes, or make automated decisions that negatively affect your rights without human review.

4. Sharing Data with Third Parties

Tealive88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are specific situations where we may need to share your data with trusted parties:

Authorised Service Providers:

  • Payment gateway providers recognised in Malaysia, such as processors for Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay — only the data required to complete a transaction will be shared.
  • Cloud service providers providing server infrastructure for the tealive88 platform – subject to strict confidentiality agreements.
  • Game software providers providing casino and sports games for the tealive88 platform – only player IDs are shared, without full personal information.

Legal Requirements:

  • Tealive88 may disclose your personal data to the relevant authorities when required by Malaysian law, court order, or a lawful directive from a competent authority — including for investigations into money laundering or financial fraud.
  • In such cases, Tealive88 will notify you of the disclosure to the extent permitted by law.

All third parties with whom we share data are bound by data protection agreements, and they are strictly prohibited from using that data for any purpose other than what is specified in those agreements.

5. Data Security at Tealive88

Data security represents Tealive88's most significant investment in our technical infrastructure. The following security measures are in place to protect your personal data:

tealive88 Data Security Layers

Protecting your data is not a single step — it is a layered system we have carefully built.

256-bit SSL Encryption

All communication between your browser and tealive88's servers is fully encrypted using the latest TLS 1.3 protocol.

Secure Password Storage

Tealive88 account passwords are never stored in plain text — they are hashed using the bcrypt algorithm, which cannot be decrypted.

Multi-Layer Firewall

The Tealive88 infrastructure is protected by a web application firewall (WAF) and network firewall that monitor and block threats in real time.

24/7 Monitoring

The Tealive88 security team continuously monitors all systems around the clock using advanced threat detection tools.

Two-Factor Authentication

Tealive88 uses SMS OTP verification for login and key transactions, adding an extra layer of protection to your account.

Internal Access Controls

Access to members' personal data within Tealive88's systems is governed by the principle of least privilege — only staff who genuinely require access are granted it.

Regular Data Backups

Tealive88 member data is automatically backed up daily to a secure server location to ensure continuity of service.

Regular Security Audits

Tealive88 undergoes regular third-party security audits to ensure our data protection systems consistently meet industry standards.

Security Technologies in Use
TLS 1.3 Encryption bcrypt Password Hashing Web Application Firewall DDoS Protection Intrusion Detection System SMS OTP Verification Real-time Fraud Detection Automated Data Backup
6. Data Retention Period

Tealive88 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law. The following guidelines govern our data retention periods:

  • Active Account Data: For as long as your Tealive88 account remains active. This data is required for the continued operation of your account.
  • Financial Transaction Data: Minimum 7 years from the date of the transaction, in compliance with Malaysia's accounting and anti-money laundering legal requirements.
  • KYC Records: Minimum 5 years after account closure, in line with applicable compliance requirements.
  • Activity Log: 12 months from the date of activity for security and fraud detection purposes.
  • Support Communication History: 24 months to allow for historical reference in the event of disputes or follow-up enquiries.

Once the relevant retention period has elapsed, your data will be securely deleted or anonymised from Tealive88's systems in accordance with our established standard procedures.

Early Data Deletion Request: You may request deletion of your personal data before the standard retention period expires, subject to legal requirements that oblige us to retain certain data. Please contact us at support@tealive88.best to initiate this process.

7. Cookies and Tracking Technologies

Tealive88 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for the core operation of the Tealive88 platform — including maintaining your login session, saving language preferences, and processing transactions. These cookies cannot be disabled without affecting the platform's basic functionality.
  • Performance Cookies: Collecting information on how you use the tealive88 platform – pages visited, time spent, and navigation patterns – to help us identify areas for improvement. This data is collected in aggregate form and does not identify individual users.
  • Functional Cookies: Saving your personal preferences such as display settings and language preferences so you do not need to reconfigure them each time you visit tealive88.
  • Security Cookies: Used to identify suspicious sessions, prevent CSRF attacks, and support tealive88's fraud detection system.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your experience on the Tealive88 platform, including your ability to log in and complete transactions.

8. Your Rights as a Data Subject

As a Tealive88 member, you have the following rights regarding your personal data that we hold, in accordance with applicable data protection provisions in Malaysia:

Your Rights as a tealive88 Member

You have real control over your personal data. The following rights can be exercised at any time.

Right to Data Access

You have the right to request a copy of all personal data that tealive88 holds about you. We will provide this information in a readable format within 14 days of the request date.

Right to Rectification

If any of your personal data held by Tealive88 is inaccurate or out of date, you have the right to request a correction. You may also update your basic information directly in your account settings.

Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data from tealive88's systems, subject to legal obligations that require us to retain certain data (such as financial transaction records for 7 years). Closing your account will initiate the deletion process for all data that is not legally required to be retained.

Right to Restriction of Processing

In certain circumstances, you may request that Tealive88 restrict the processing of your personal data — for example, while you are disputing the accuracy of that data or awaiting the outcome of a deletion request.

Data Portability Right

You have the right to receive the personal data you have provided to tealive88 in a structured, machine-readable format, for the purpose of transferring it to another service if you wish.

Right to Object

You may object to the processing of your personal data for specific purposes, such as marketing communications. To stop receiving promotional emails from Tealive88, simply click the unsubscribe link in any marketing email we send you.

To exercise any of the above rights, please contact the Tealive88 privacy team by email at support@tealive88.best stating the nature of your request. We are committed to responding within 14 working days.

9. Children's Data and Protection of Minors

Tealive88 is a platform exclusively for users aged 18 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

If you are a parent or guardian who believes your minor child has registered an account at Tealive88 without your consent, please contact us immediately at support@tealive88.best. Tealive88 will:

  • Verifying the age of the account holder through the identity verification process.
  • Immediate closure of the account upon confirmation that it belongs to an underage individual.
  • Deleting all personal data associated with that account.
  • Returning all funds in the account to the original payment method used.

Tealive88 encourages parents and guardians to make use of parental control software and to monitor their children's online activity. Online gambling is intended for adults only and may have a negative impact on minors.

10. Changes to This Privacy Policy

Tealive88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, changes to the services we offer, or changes in applicable Malaysian legal requirements.

When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • A clear notice of any changes made will be displayed on the Tealive88 platform.
  • Sending an email notification to all active members if the changes materially affect how we handle their personal data.

We encourage you to review the Tealive88 Privacy Policy page periodically. Your continued use of the platform after any amendments take effect will constitute your acceptance of the updated terms.

Note: If you do not agree with any changes to this Privacy Policy, please discontinue use of the tealive88 platform and contact us to close your account and request deletion of your data in accordance with the procedures set out in Section 8 above.

11. Contact Us About Privacy

If you have any questions, concerns, or complaints regarding tealive88's Privacy Policy or how we handle your personal data, you are welcome to reach out to us through the following channels:

  • Email: support@tealive88.best – please label your email subject as "Privacy Enquiry" for faster processing.
  • Live Chat: Via the live chat feature on the Tealive88 platform, available 24/7 in Bahasa Melayu.
  • WhatsApp / Telegram: Through tealive88's official support channels available within the platform.

The Tealive88 privacy team is committed to responding to all privacy-related enquiries within 14 business days of receipt. For urgent matters involving data security, we will endeavour to respond sooner.

This Privacy Policy and any disputes arising from it are governed by the laws of Malaysia. Tealive88 is committed to resolving any privacy-related disputes fairly and transparently through open lines of communication.

FAQ – Tealive88 Privacy Policy

The most frequently asked questions from tealive88 members about privacy and data security.

Absolutely not. Tealive88 has never and will never sell, rent, or trade members' personal data to any advertiser, data broker, or third-party marketing company. Your data is only shared with a limited set of authorised service providers — such as payment processors Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay, where necessary to complete your transactions — and only the minimum required data is shared, subject to strict confidentiality agreements.

tealive88 does not store your sensitive financial information such as full bank account numbers, eWallet PINs, or internet banking passwords. All deposit and withdrawal transactions – whether via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX through Maybank2u or CIMB Clicks – are processed through registered, third-party payment gateways. All communication between you and the tealive88 platform is fully encrypted using 256-bit SSL, and all transactions require OTP verification as an additional layer of protection.

Yes, you have the right to request deletion of your personal data from tealive88's systems. Send an email to support@tealive88.best with the subject line "Data Deletion Request" along with your registered username and phone number. Please note, however, that we are legally required to retain financial transaction records for a minimum of 7 years in accordance with Malaysian requirements. Data not subject to such legal obligations will be deleted within 30 days of the verified request date.

If you suspect your tealive88 account has been accessed without authorisation, take the following steps immediately: (1) Change your tealive88 account password right away. (2) Review your login history and account activity to identify any suspicious actions. (3) Contact the tealive88 support team via live chat or email at support@tealive88.best to report the incident. Our security team will investigate and may temporarily freeze your account during the process to safeguard your funds and data. Remember – tealive88 will never ask for your password or OTP through any channel.

Tealive88 may use information about the game categories you are interested in — for example, if you regularly bet on Malaysia Super League football or BWF badminton — to offer you more relevant promotions. This is done solely to enhance your experience on Tealive88 and to ensure that the promotions you receive are relevant to your activity. This analysis is conducted internally, and your data is not shared with any third party for marketing purposes. You may opt out of promotional communications at any time by contacting the Tealive88 support team.
View All FAQs

Your Data is Safe with tealive88 – Register with Confidence

We take the protection of your personal data seriously. Join the hundreds of thousands of Malaysian members who already trust tealive88 – a Sports Betting platform that puts your security and privacy first.

256-bit SSL Encryption  |  No data sales  |  24/7 privacy support

Register Free Now Log In
Bahasa Melayu